Pay for Your Service Contract
If you have an invoice from an alarm call/service repair, please click button below:
Basic
Plan Includes:
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1 visit/year
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All alarm calls answered
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Parts out of warranty will be billed to the customer at standard rates
**Not available for DRIP systems, which require 2 visits/year
Cost:
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1 year: $225
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3 year: $625
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5 year: $1,050
*Units with HOOT Drip Disposal must purchase Premium or Complete Plans*
Premium
Plan Includes:
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2 visit/year
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All alarm calls answered
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Parts out of warranty will be billed to the customer at 20% discount off standard rates
*This is the minimum plan needed for all DRIP systems
Cost:
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1 year: $350
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3 year: $1,025
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5 year: $1,700
*Units with HOOT Drip Disposal REQUIRE a $100/year add-on for their maintenance contracts. Please use the links below to purchase HOOT Drip plans*
Complete
Plan Includes:
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2 visit/year
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All alarm calls answered
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Parts out of warranty will be billed to the customer at no cost to customer
(except damage from "Acts of God" or damaged by homeowner)
**Minimum 3 year contract
Cost:
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1 year: N/A
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3 year: $1,300
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5 year: $2,150
*Units with HOOT Drip Disposal REQUIRE a $100/year add-on for their maintenance contracts. Please use the links below to purchase HOOT Drip plans*
Contract Details
Pricing is for residential units (HOOT, Hydro-Action, & Clearstream)
If you do not have an active maintenance agreement and you need service, you will be billed a service/travel charge of $175 plus $75/hour for time on the job + the cost of parts
All policies transfer to the new homeowner when a property is sold. No refunds are issued.
Service contracts start the day payment is received, or at end of current contract
Pumping tanks is NOT INCLUDED in maintenance. Our technician will notify you when the tank needs to be pumped and can provide a list of certified pumpers. It is the homeowner's responsibility to call a certified pumper for pumping.
Units with HOOT Drip Disposal, add $100/year for maintenance contract add-on
We DO NOT COVER: Regular pump out of unit or any maintenance on secondary pumps that are part of your distribution system. Damage to system due to "Acts of God" (Flood, Lightning Strikes, etc.)
Excessive water use beyond design flow will VOID any warranty or service contract. Beware of toilets running, water softener discharge, AC condensate lines, sump pumps, etc. that could cause damage to the system and premature failing of your drainfield.
Contact us with questions
Office Location: 100 Sharp Rd., Denton MD 21629
Stocking Locations in Denton, Glen Arm, and Pasadena, MD