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Pay for Your Service Contract

If you have an invoice from an alarm call/service repair, please click button below:

Basic

Plan Includes:

  • 1 visit/year

  • All alarm calls answered

  • Parts out of warranty will be billed to the customer at standard rates

**Not available for DRIP systems, which require 2 visits/year

Cost:

  • 1 year: $225

  • 3 year: $625

  • 5 year: $1,050

 

*Units with HOOT Drip Disposal must purchase Premium or Complete Plans*

Premium

Plan Includes:

  • 2 visit/year

  • All alarm calls answered

  • Parts out of warranty will be billed to the customer at 20% discount off standard rates

*This is the minimum plan needed for all DRIP systems

Cost:

  • 1 year: $350

  • 3 year: $1,025

  • 5 year: $1,700

*Units with HOOT Drip Disposal REQUIRE a $100/year add-on for their maintenance contracts. Please use the links below to purchase HOOT Drip plans*

Complete

Plan Includes:

  • 2 visit/year

  • All alarm calls answered

  • Parts out of warranty will be billed to the customer at no cost to customer

(except damage from "Acts of God" or damaged by homeowner)

**Minimum 3 year contract

Cost:

  • 1 year: N/A

  • 3 year: $1,300

  • 5 year: $2,150

*Units with HOOT Drip Disposal REQUIRE a $100/year add-on for their maintenance contracts. Please use the links below to purchase HOOT Drip plans*

Contract Details

Pricing is for residential units (HOOT, Hydro-Action, & Clearstream)

If you do not have an active maintenance agreement and you need service, you will be billed a service/travel charge of $175 plus $75/hour for time on the job + the cost of parts

All contracts transfer if the property is sold

Service contracts start the day payment is received, or at end of current contract

Pumping tanks is NOT INCLUDED in maintenance. Our technician will notify you when the tank needs to be pumped and can provide a list of certified pumpers. It is the homeowner's responsibility to call a certified pumper for pumping. 

Units with HOOT Drip Disposal, add $100/year for maintenance contract add-on

We DO NOT COVER: Regular pump out of unit or any maintenance on secondary pumps that are part of your distribution system. Damage to system due to "Acts of God" (Flood, Lightning Strikes, etc.)

 

Excessive water use beyond design flow will VOID any warranty or service contract.  Beware of toilets running, water softener discharge, AC condensate lines, sump pumps, etc. that could cause damage to the system and premature failing of your drainfield.

Contact us with questions

Office Location: 100 Sharp Rd., Denton MD 21629

Stocking Locations in Denton, Glen Arm, and Pasadena, MD

Office: 410-796-1434

Please use this number for general questions or to pay your bill over the phone, during normal business hours:

Monday - Friday 

8am-5pm

 

After Hours Alarms: 443-883-1951

Please use this number for alarms outside of

normal business hours: After 4pm + Weekends

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